Virtual Visit
Patients trust virtual visits from our providers. Many patients have come to see virtual care as part of routine care. Recently many state and federal regulations for virtual care have changed, so we need you to be aware of these changes.
Your location and who can provide Virtual Care
We will ask you where you will be located at the time of your virtual visit. This is to make sure we follow state and federal regulations. At this time, Brewster Medical Associates is limited to virtual visits for patients who are located only in Massachusetts at the time of the visit.
Costs of a Virtual Visit
You may now have a co-pay or deductible for a virtual visit. Many states and insurers had waived these costs during the COVID pandemic. Many of these waivers have expired. Co-pays and deductibles for virtual visits are usually the same as an in-person visit. Please check with your insurer to find out what your cost is for virtual visits. You may be responsible for all or part of the cost.
Virtual visits are NOT for Medical Emergencies
For medical emergencies, please call 9-1-1
We continue to work with government officials and insurance companies to make sure virtual care remains available to all our patients.